AI chatbot and customer support for WhatsApp, Instagram, Messenger and your website
One Agent answers customers 24/7 in 50+ languages, brings every channel into one shared inbox, and gives you the WhatsApp Business tools to send campaigns, templates and payment requests.
An AI chatbot that answers like your best support agent
One Agent replies to customers around the clock using your own knowledge and tools, and hands over to your team when a person is needed.
Replies 24/7
Answers customer questions instantly, day and night, and remembers what was said earlier in the chat.
Trained on your business
Add web pages, your own text and questions with answers. The AI uses the parts that match each customer message.
50+ languages
Detects the customer’s language and replies in it, including Hindi, Bengali, Tamil, Telugu, Marathi, Arabic and Spanish.
Connects to your systems
Calls your own APIs for live order, billing and account data, so answers are specific to each customer.
Choice of AI model
Runs on models from OpenAI, Google Gemini, DeepSeek or xAI Grok.
Test before going live
Ask the questions a customer would and check the answers before your customers see them.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat
Every customer conversation in one place, for the AI and your whole team.
Every channel together
WhatsApp Business, Instagram DMs, Facebook Messenger, Telegram and your website chat in a single inbox.
Human handover
Your team takes over a chat in one click, with the full history. Turn the AI on or off for each channel.
Website chat widget
Add live chat to your site with one snippet, match it to your brand, and preview it before it goes live.
Chat link
Share a link so customers can chat with you even if you don’t have a website.
Labels and quick replies
Organise chats with labels and answer common questions with saved shortcut replies.
Alerts on your phone
Install the console on your phone and get a notification for every new chat.
Everything you need to sell and support on WhatsApp
One Agent is a verified Meta Tech Provider. Connect your WhatsApp Business number by signing in with Meta. No coding needed.
WhatsApp bulk messaging
Send an approved template to a CSV list, chosen contacts or everyone, with a delivery report for every recipient.
WhatsApp templates
Create templates with media headers, variables and buttons, submit them to Meta and get an email when they are approved.
WhatsApp Pay
Send payment requests that customers pay inside WhatsApp, through Razorpay, PayU or Zaakpay.
Business profile
Edit the photo, description and details customers see when they open your business on WhatsApp.
WhatsApp API for developers
Send approved templates from your own software with a per-workspace API key.
Limits and number health
See your messaging limit and number status so campaigns stay within what Meta allows.
Answer customer voice calls in the browser
Customers can call you from WhatsApp, your website chat or a chat link. Your team answers from the console, on any page.
WhatsApp calls
Take WhatsApp voice calls from customers without a phone in hand.
Website calls
Visitors can start a voice call from the chat widget on your site.
Call reports
See calls alongside messages in your reports.
Manage your support team and see what is working
Add agents, track every message and keep costs in view.
Staff accounts
Add agents to your workspace, pause their access or remove them at any time.
Visual flow builder
Set up the AI assistant on a canvas: instructions, model, memory and your own HTTP tools. Then publish.
Message reports
WhatsApp activity, calls, staff replies, API sends, bulk campaigns and costs reported by Meta.
Reply to Google and Play Store reviews, and post to social media
Look after your reputation from the same console.
Google Business Profile
Reply to Google reviews, keep your business details, photos and posts up to date, and see how customers find you.
Play Store reviews
Connect your Android app and reply to Google Play reviews.
Instagram and Facebook
Publish posts and answer comments on your Instagram and Facebook accounts.
Frequently asked questions
What is One Agent?
One Agent is AI customer support software. An AI chatbot answers your customers on WhatsApp, Instagram, Messenger, Telegram and your website, and your team takes over in the same inbox when needed.
Which channels does it support?
WhatsApp Business (Cloud API), Instagram direct messages, Facebook Messenger, Telegram, and a live chat widget or chat link for your website.
How do I connect WhatsApp?
Sign in with Meta from the Channels page and pick your WhatsApp Business number. One Agent is a verified Meta Tech Provider, so there is no code to write.
Which languages can the AI reply in?
More than 50. It detects the customer’s language automatically, including Hindi, Bengali, Marathi, Telugu, Tamil, Gujarati, Urdu, Arabic, Spanish and English.
Can a person take over from the AI?
Yes. Anyone on your team can take over a chat in one click and sees the full conversation so far.
Can I send WhatsApp bulk messages?
Yes. Pick an approved template, add contacts from a CSV file or your contact list, and send. You get a delivery report for each recipient.
Is there a free trial?
Yes. Every new workspace gets a 7-day free trial with no payment required. After that, plans are monthly or yearly, and the features included depend on the plan you choose.
Put an AI agent on WhatsApp today.
Start with a 7-day free trial. No payment needed.