Verified
Meta Tech Provider
AI customer support for WhatsApp, Telegram and your website.
One Agent answers, resolves and escalates customer queries around the clock, in 50+ languages, using your own tools and data.
- Telegram
- Messenger
- Website chat
A scripted preview of the assistant your customers chat with.
Everything your support team does, automated.
Connect your systems once. One Agent handles the questions your team answers every day.
See all featuresWorks with your systems
Reads live account, billing and order data from your CRM and backend APIs, so answers are specific to each customer.
Resolves, not just replies
Detects failed payments or access problems and runs the fix through your APIs: refunds, retries, workflows.
Natural conversations
Understands context, remembers what was said earlier in the chat, and replies the way a person would.
50+ languages
Detects the customer’s language and answers in it, including Hindi, Bengali, Tamil, Arabic and Spanish.
Human handover
When a question needs a person, your team takes over in one click with the full chat history.
Analytics
Track resolution rates, common issues, escalations and satisfaction as they happen.
One platform for every support channel.
Everything your team needs to run support and messaging, in one console.
Create your workspaceOmnichannel inbox
WhatsApp, Telegram and web chat in one place, with live handoff between AI and your team.
Visual flow builder
Wire up a chat model, memory and your own HTTP tools on a canvas, then publish. No code.
WhatsApp templates
Create and send approved templates with media headers, variables and buttons.
Bulk campaigns
Send a template to a whole contact list, with delivery reports for every recipient.
Developer API
Send templates from your own systems with a per-workspace API key.
From message to resolution in seconds.
- 1
A customer sends a message
On WhatsApp, Telegram or your website, in any language.
- 2
The AI understands the request
One Agent works out what is being asked and what to do about it.
- 3
It fetches live data
It calls your CRM, payment gateway or database for the current status.
- 4
It resolves or escalates
It replies, triggers a workflow, or hands off to an agent with full context.
Speaks your customers’ language.
The language is detected automatically, in more than 50 languages.
- Hindi
- Bengali
- Marathi
- Telugu
- Tamil
- Gujarati
- Urdu
- Kannada
- Odia
- Malayalam
- Punjabi
- Assamese
- Nepali
- Arabic
- Spanish
- English
- +35 more
Start automating support in under 10 minutes.
Connect your channels, build your flow, and One Agent is live.